SHIPPING

ORDER PROCESSING & SHIPPING 

All orders are shipped from Mexico City, Monday through Friday. For in stock items, your order will be processed and shipped within 1-2 business days. For custom gold and silver pieces, please allow up to 2-3 weeks for processing and shipment. If you've ordered a made-to-order piece, the specific processing time will be noted on the product page. 

TRACKING INFORMATION 

Once your order has been shipped, you'll receive tracking details via email. Please allow up to 24-48 hours for the tracking information to update in the system. 

Incase you didn't receive your tracking number, please contact us at customerservice.lesessentiels@gmail.com, and we'll promptly send the tracking details again.